Google Play Store Error RH-01 (100% Solution)
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| Google Playstore |
If you are one of those who is facing Error [RH-01] while accessing google play store on your android phone, several methods has been posted on different sites, forums & blogs. for some they worked but for some don’t. following are the methods you might have already tried.
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| Google Playstore Error RH-01 (100% Solution) |
1. Correct Date & Time (prefferabley sync with carrier date & time)
2. “Play store” Clear Data & Clear Cache
3. Google Play services , force stop, clear cache & data
4. Disable & enable Google Services Framework
5. “Google Services Framework” Clear Data & Clear Cache.
6. Google Play services , force stop, clear cache & data
7. Remove Google Account & re add.
8. Sync Calendar in Google account settings
9. Check in time settings if time zone is same as you are living in.
10. Switch connection from wifi to mobile data
i tried all above mentioned methods but none of them worked for me.
Method 1
while looking at my application settings whether by mistake i changed anything or whatever is the reason.
i suddenly when to disabled apps tap, as you can see in following image:
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| Google Playstore Error RH-01 (100% Solution) |
i was surprised to see many apps were disabled including some google apps. in above image not showing all apps because i have already enabled them. you also have to enable each & every application under disabled tab. and restart you phone.
Done, no more errors while opening google play store.
Method 2
if still your play store showing error, follow these steps:
1. Go to app manager
2. scroll to right side, where you see all apps
3. search for app name “Downloads” and make sure it is enabled.
4. Reset app preferences as shown in image below.
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| Google Play Store Error RH-01 (100% Solution) |
and restart your phone.
Method 3
Method 4
if still issue not resolved, another workaround could be alternative app store.
you can download amazon app store, and it should work flawlessly on any android device
open this link Download Amazon App and click on download Amazon underground.(Around 35 mb)
Method 5
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| Google Play Store Error RH-01 |
if your device is not listed here or showing some warning, remove your google account from phone by going to settings>accounts. and then add it again,
Note: Before performing this method you must follow 1 to 3 methods.
Method 6
sometimes there is communication problem between your ISP & google. you can try any free vpn to connect to play store .
Method 7
Method 8
for help Watch This Video
Call Google Support
If you still face any problem. contact me through FB page or write in comments, i will try my best to help you.
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How do you enable it on kindle 6 gen?
enable usb debugging on your kindle>Install Proper Drivers for your kindle fire>
Download this file "Amazon-Fire-5th-Gen-Install-Play-Store.zip"
from here http://rootjunkysdl.com/?device=Amazon%20Fire%205th%20gen&tag=823814-20
and extract it > then click on install install "Google play store.bat"
………..
Best Of Luck
Does this require a computer?
No I didn’t used computer in any method
Still get the error on my galaxy s3
Thank you for comment. kindly try these steps, if help
1. Go to app manager
2. scroll to right side, where you see all apps
3. search for app name "Downloads" and make sure it is enabled.
4. Reset app preferences
.. Thanks a lot .. The second method worked for me when I reset the app preferences.
Happy to Know that
Thanks q
thanks for commenting, can you please tell which method worked for you?
it may help others
Thanks a lot for these solution.. I also tried removing the google accounts and all but couldn't fix the problem..
But here the METHOD-2 does really work.. Its very helpful.. Thank you.
thank you for precious feedback
Nice!
thank you
I already tried all the method except the rooting process but still didnt work for my phone, i have ZTE V969.
Thanx i hope u could help me
1. Try another gmail account
2. disable android manager inside phone settings & try again
Didn't work.I have Allview p7 xtreme
then last option is factory reset your phone
I try all of that sir.. didnt fix the error i have custom rom.
sorry to hear that,
go in recovery mode, clear cache & dalvik cache
and try another gmail account on this phone
Mutahhar…problem solved, Method 2 did the trick! Thanks very much for your help. Much appreciated.
wow happy to know that
It still shows the same error
remove current gmail account
and add new gmail account
and let me know if error exists
I tried all methods but none helped. I did as under, it worked
1.App>All>play store> disable
2.App> All> play service> disable
3. Sign out from Google Account
4. From a friends Android transfer Play store & play Service.
5. Transfer success, asked to update/open Wi-fi & Update.
6. Shut down & Restart.
7. Open Play Store.
8. Sign in with existing Google Account
PLAY STORE INSTALLED & WORKED.
Thank you for your precious comment,
it may help someone
This comment has been removed by a blog administrator.
In apps I cannot enable downloads.
That option itself is disabled
In apps I cannot enable downloads.
That option itself is disabled
try to reset preferences , as shown in above post
then restart phone
and try again
when I tried all the above steps and re-install the google play store again. reboot the mobile.
then I tried to open the app. google play store stuck on checking info. and many time it display Unfortunately, google play store stop working error.
Now, I have lost all the contacts that I have sync with google account..
Kindly help? what to do?
which version of playstore you tried to install.
it might be updating in background,
if it doesn't work, download latest playstore.apk & install it
Thanks a lot for this informations the second method worked for me…thanks again
Thank you for your precious comment
I have tried all the methods but to no use…..i am using SONY Xperia J….can you please help me somehow?
Remove Gmail account
Clear play store data & cache
Clear Google play services data & cache
Restart phone
Add another gmail account (create new fake gmail)
Try to download
If succeed, add the old account and switch to original account in play store and try to download,
hopefully it will work
It is still giving the same error
I think there is something wrong with my handset rather than my gmail account.
well you are giving up too early, this problem is actually occurs because of sync conflicts between phone & account
did you tried to add new google account?
if yes, then try to login this new account on PC, it resolves sometime.
try to uninstall play store updates again, restart phone, and try again,
Still the same Ërror while retrieving information from server [RH-01]
not working still…
disable following apps and try again
1. Download Manager
2. Google Play Games
3. Google Play Books
4. Google Play Music
5. Google Play Newsstand
And try again, if you are using wifi switch to mobile data & try again
make sure you enable all these apps later
I cant find Google Play Games, Google Play Books, Google Play Music and Google Play Newsstand in my Apps
In place of google play games, music, books and newsstand, i disabled google play servies, play store download manager….and now I cant enable them because I cant find them in my Apps… :S
I assume you have Samsung phone,
Go in settings > apps manager >
Then you have swipe right to get all apps tab, to find games, music & newsstand.
Disabled apps tab will be at end.
I have sony Xperia J handset…and in my cell there is no disabled apps tab.. 🙁
Oh sorry i just forgot,
Go in apps manager > settings> clear cache
Then you will be able to see disabled apps tab
Sorry….cant find it.. 🙁
same way you find playstore & other aaps,
maybe you have to swipe left to get "All apps" tab, there you will see "settings" app, tap on it and clear cache
I found the disabled apps at the bottom of ALL APPS tab….I have enabled them now.
How am I supposed to get that Google Play Store App Icon again?
I need further guidance!!
Download this play store from this link and install it. Then try again.
http://cygnus.androidapksfree.com/hulk/com.android.vending_v6.8.22.F-all-0-3046094-80682200_Android-4.0.apk
Forget your wifi connection & connect again, try google open dns: 8.8.8.8
And try again
Forget your wifi connection & connect again, try google open dns: 8.8.8.8
And try again
Sorry my internet was not working for past days!
How can I use the dns 8.8.8.8???
Long tap on your wifi connection > then advanced settings > manual configuration > there you habebto enter everything by yourself, ip, host, dns
Better if you just reset your phone
Resetting the phone has cleared the problem….thanks a lot for your help and time…. 🙂
thank you fro your cooperation & patience
I tried all but no have acsess
I tried all but no have acsess
This comment has been removed by a blog administrator.
do reset
Error Retrieving Information from Server RH-01 in Google Play Store unfortunately stopped my google play store please solution
Please help sir
My play store all stop unfortunately Google play store has stopped
Go in settings>apps manager>play store
Force stop, unintall updates, clear cache & clear data.
Restart phone
I have problems on my Google playstore can you please help me? After I successfully update my software last night, upon using my youtube channel i've got an error message : update the apps from playstore then suddenly it says : Unfortunately playstore service has stopped. Did I've done something wrong?
go in settings > application manager> select play store> force stop > uinstall updates > Retsrat phone & check again
I am using Samsung galaxy S duos. .and I can't use my Google play store
Did you tried above mentioned methods?
Please unintall play store updates and then try again
Why method2 doesnt work
Which phone you have.?
This comment has been removed by a blog administrator.
Method 1 has done it for me on a Sony Experia – thank you for this great help!
Gracias!!! Me ayudo el segundo método!?? 🙂
Bienvenido
nice
Thank you so much bro………..
Really tussi greate ho.
Hahaha welcome dear ☺️
Please subscribe my blog
Ciao i have a samsung a5 and i tried everything can you give me more guidens
unfortunately you have to do a hard reset to fix this problem
I have tried all the abovementioned points in my Samsung Galaxy note 2,but no sucess.please help
Then factory reset, last option
Hello do you know another appstores other tan Amazon appstore? It doesnt have the App I want. Thank you in advance.
9app store
Nothing helped me. I had to prevent Android Assistant to start with system boot.
“Method 8
open your browser, and access play.google.com & select any app to download.
if you are not logged in, it will ask you to login & you do so.
then a message screen will popup using which method you want to download this app, chose play store & downloading should start.”
Method 8 worked for me 🙂 Thanks tho 🙂
Bonjour rien ne marche pour mon LG P880
Puis effectuez une réinitialisation d’usine
My Samsung Note 2 GT-N7108 still not work, any idea? Installed GoogleServicesFramework4.1.2-485486.apk and GoolePlayStore5.4.10.apk on the phone.