[solved] Error while retrieving information from server [DF-DLA-15]

There are several popup errors appear in google play store, [DF-DLA-15] is one of those errors which doesn’t allow you to download/update any app.

Playstore-DF-DLA-15-error.png

Error while retrieving information from server [DF-DLA-15]

you can solve this problem by following these steps.

  • Go in settings> apps>play store
  • force stop>clear cache & clear data
  • go back & select google play services > clear cache & data
  • Restart phone & check if problem resolved

2nd Way

  • Go in settings> apps>play store
  • force stop>clear cache & clear data
  • Remove google account by going in settings>accounts
  • Restart Phone
  • Add gmail account again
  • Browse play store and update apps

Mutahhar Bashir

Passionate blogger, have excellent problem solving skills, quick learner, love to accomplish difficult tasks, improving my skills while helping others through this blog.

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