[Solved] Samsung NP300E5C stuck at boot menu

yesterday a costumer brought her laptop , and told that she is unable to install windows on her samsung NP300E5C laptop,
every time she boots notebook, it stuck at boot device selection menu,
as you can see in the image below

Samsung NP300E5C 3
Samsung NP300E5C

solution is simple,
go to bios setup by hitting F2 at startup,
and go to boot menu,
disable secure boot, & change OS mode selection to (UEFI and CSM OS)
as shown in the image below

Samsung NP300E5C 2
Samsung NP300E5C _ministryofsolutions,com

then go to security menu, and go to last option ,choose change to customized signatures
see in the image below

Samsung NP300E5C
Samsung NP300E5C

Hit F10 to save the settings, and restart you laptop , now you should be able to boot from DVD/HDD/USB

Mutahhar Bashir

Passionate blogger, have excellent problem solving skills, quick learner, love to accomplish difficult tasks, improving my skills while helping others through this blog.

33 Responses

  1. Disable fastboot mode 🙂

  2. hello , my laptop , samsung np300e5x stuck on boot menu . But i cant find setting on BIOS that showed on pictures above. Please help me!!!!!!!!!!!!!!!!!!!!!!!

  3. you need to update your bios 1st , only then this option will show up,

  4. This comment has been removed by the author.

  5. Can you tell me how can i do it please?

  6. Can you tell me how can i do it please?

  7. you mean how to update bios? or how to change settings?

  8. It did not work it's showing that customized signature fail

  9. It did not work it's showing that customized signature fail

  10. Unknown says:

    This comment has been removed by a blog administrator.

  11. sorry to read this,
    your issue is totally different,
    try it
    1. Enter Bios
    2. security >>> secure boot configuration >> reset to default
    3. change to customized signature
    4. save settings
    Restart
    5. Go to Bios and confirm these settings
    fast bios mode (enabled)
    ahci mode control (auto)
    usb s3 wake-up (Disabled)

    Security -> secure boot configuration
    uefi secure boot > (disabled)
    Protected signatures >> enabled
    Customized signatures >> disabled
    in boot menu

    Secure boot (disabled)
    Os mode selection (uefi and csm os)

    ………….
    and then report back please

  12. Tarun Rajput says:

    thank u very much for the solution now my samsung laptop is working nicely

  13. welcome Bro,
    please like my FB page

  14. Tarun Rajput says:

    okk bro i'll do
    and give ur contact no. bro

  15. Tarun Rajput says:

    accept my frnd request i have sended u

  16. Welcome buddy, please like my fb page

  17. Nameer Shas says:

    thank you verymuch

  18. Welcome brother,
    Please like my fb page for more interesting posts in future

  19. Badr Wasif says:

    Thx my bro it work with thx lot of

  20. Ian Teles says:

    Hello, i did that and protected signatures are still disable, everything else is how you said it shold be. Couldnt fix the problem. Still booting directly to boot menu. I have a samsung ultra series 5

  21. Let me know your complete model number,
    And what you are trying to do?
    Trying to install windows or it happened automatically?

  22. Mano Ventura says:

    Thank you! It saved me time.

  23. Good day Mutahhar Bashir. I have samsung laptop. its win 8.1 and i want to downgrade to win7 and so i change the bios settings but i think i made the wrong settings in the bios so when i save and restart it will go until the samsung logo and below there is [f2 setup] [f4 recovery]. and it keeps restarting again and again. i tried f2, f4, f10, f12, f8, esc. actually all the f's but no luck for me. pls help.

  24. Switch off, remove adapter, remove battery
    Remove ram, hold power button for one minute.
    Insert battery switch on.

  25. hi again sir. "Switch off, remove adapter, remove battery
    Remove ram, hold power button for one minute.
    Insert battery switch on. " —– i tried this but still no luck for me sir.. 🙁 what is wrong with this. i hope you can help sir. thanks

  26. If you have 2 rams, try to use each one by one not both together,
    Try to change cmos battery.
    Remove hdd and try to switch on and enter bios

  27. Sometimes overheating might be issue.
    Try to clean ventilators

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